Privacy Policy
Your privacy on the Iverson Iron Works website
Introduction
At Iverson Iron Works respecting the privacy and safeguarding the personal information of our customers is a commitment that is fundamental to our business and central to the trust Canadians have in our brand.
This online privacy statement explains why we collect personal information from you, how we use it and the steps we take to ensure your privacy is protected when visiting iversonironworks.com
Why we collect personal information
Iverson Iron Works collects personal information from you only with your knowledge and consent to help meet our commitment to provide excellent service and to continuously improve your experience on our website. The personal information we collect may include your name, email address, mailing or business address, phone numbers and language preference, but may include other information when needed to fulfill your request.
We collect this information to allow you to purchase or register for certain products, services and applications and complete those transactions; to enter contests; to subscribe to email newsletters; and to provide you with services or information that may be of interest to you.
The type of personal information we collect falls into 5 categories:
User ID and passwords:
Provides you with access to your profile and protected content.
Account information:
Tells us who you are, how to contact you, and shipping or billing information. Your account information also contains information you have provided to us, such as your language of choice, email formats and preferences.
Customer feedback and support:
Provides a mechanism for requesting information from Iverson Iron Works. This information also provides us with insight on how we may improve our products and services to meet your needs.
Email correspondence:
Used to respond to your inquiries of all kinds. With your permission, may also be used to communicate information about Iverson Iron Works and our products and services.
Transactions:
Shows us which products and services you have requested. We will not use, disclose or retain payment information (e.g. credit cards numbers) except as required under law.
Collection of non-personally identifiable information
The Iverson Iron Works website automatically collects non-personally identifiable information from you when you visit our site. This includes click stream data, your Internet Protocol (IP) address and information collected through the use of cookies as explained below. Iverson Iron Works aggregates this information about your visit with those of other visitors. You are not personally identified in any way.
Click stream data
This data includes general log information (click stream) such as the full Uniform Resource Locator (URL) of the pages you accessed on iversonironworks.com. We also collect referral and aggregated "click-through" statistics such as page views, unique visitors and time spent on the website. This information helps us provide you with a continually improving and enhanced online experience, including the ease and speed of navigation to help you find the products, services and information you need.
Internet Protocol (IP) address
This is the address used to connect your computer to access the Internet. This information may be used to investigate unauthorized attempts to access, alter or delete data, the spreading of viruses and other illegal intrusions to the website.
This information helps us provide you with a continually improving and enhanced online experience, including ease and speed of navigation to help you find the products, services and information you need. We also use this aggregate information for research and analytical purposes to better understand how people are using our website. For example, it allows us to enhance popular web pages and to modify or discontinue those that are not needed. This information may also be used to recommend tailored content to you.
When do we disclose personal information?
Your personal information will only be used or disclosed for the specific purposes for which it is collected or as authorized by law. For example, Iverson Iron Works must maintain website security, which includes the investigation of unauthorized attempts to access, alter or delete data, the spreading of viruses and other illegal intrusions. This could result in disclosures to law enforcement agencies.
Otherwise, we will only disclose your personal information to a third party where you have previously consented to the third party’s collection of such information.
We may also use your personal information to send you information about Iverson Iron Works products or services or introduce you to our business partners that carry products that may be of interest to you.
What are your choices?
At any time you can have your name removed from our email marketing lists.
If you do NOT have a username and password at iversonironworks.com. you may opt-out by contacting our Customer Support at iversonironworks@oulook.com If you have a username and password at iversonironworks.com, edit your account information and preferences online.
How you can access your personal information
If you have a username and password at iversonironworks.com please edit your account information and preferences online. You can access your personal information by contacting Customer Support iversonironworks@outlook.com To assist us in processing your request, please include the following details:
Contact information (your name, address, email and telephone number)
Name of the product or service where you want the update applied
Details of the request (e.g., change of email address, unsubscribe from a newsletter, review of your personal information, etc.)
Children's personal information
Iverson Iron Works does not knowingly collect personal information from children under the age of majority without the consent of a parent or guardian.